The beautiful Riviera Maya comprises world-famous archaeological wonders and exquisite landscapes of the Yucatan Peninsula’s coastline. The intriguing Mayan ruins of Tulum are remarkably well-preserved, giving visitors a glimpse into the ancient local culture. Natural area attractions, including Sian Ka’an Biosphere Reserve (a UNESCO World Heritage site) and extensive underground river and cave systems, are equally impressive. The mild Caribbean climate makes the area a premier location for simply relaxing, or doing more invigorating water activities, such as jet skiing, scuba diving and swimming with wild dolphins. Visitors also relish the local cuisine marked by vibrant Caribbean flavors and fresh seafood.

As a Titanium Member, you’ll indulge in extra special benefits, including white-glove butler service to ensure you feel like royalty. Your personal resort butler is there to cater to your every need, whether it’s having a cocktail brought beachside, arranging a romantic turndown service or making a reservation, so you can focus on the full relaxation of being on vacation. You'll also be treated to a room upgrade*. 

Plus, Titanium Members will enjoy the Platinum Inclusions on this DreamTrips experience.

Life is amazing when you’re a Titanium Member!

*Subject to hotel availability.

On this DreamTrip to Playa del Carmen, Mexico, Platinum Members ages 18 years and older will be treated to a per-person private pool party at Natura Bar (adults-only area) from 2-3 p.m. on Day 2.

Life is great when you’re a Platinum Member!

All-inclusive, meal-and-beverage package at the resort, including all gourmet buffet and a la carte meals, snacks and beverages.

Day 1

Arrive at the airport and transfer to the resort, timing based on flight details provided.
Check into the hotel at any time after 3 p.m.
Noon – 5 p.m.: Visit the welcome table in the hotel lobby.
7-8 p.m.: Welcome reception at the resort.

Day 2

8 a.m. – 1 p.m.: Group meeting at the resort’s Salon.
The rest of the day at your leisure. We suggest that you take advantage of the resort’s abundant amenities, including gorgeous white-sand beach, amazing pools, world-class dining options, daily entertainment for kids of all ages — and so much more! For tour suggestions and bookings, visit the exclusive DreamTrips desk in the resort’s main lobby from 9 a.m. – 1 p.m., or see Additional Information for a cool, off-site activity — hand-picked just for you!

Day 3

When your allotted time* arrives, you’ll head off to enjoy a thrilling experience — zip lining high over the jungle and cooling off in a cenote. See Additional Information for details and restrictions
The rest of the day is at your leisure.

Day 4

A day at your leisure. We suggest that you take advantage of the resort’s abundant amenities, including gorgeous white-sand beach, amazing pools, world-class dining options, daily entertainment for kids of all ages — and so much more! For tour suggestions and bookings, visit the exclusive DreamTrips desk in the resort’s main lobby from 9 a.m. – 1 p.m., or see Additional Information for a cool, off-site activity — hand-picked just for you!

Day 5

Check out of the hotel by noon.
Transfer to the airport, timing based on flight details provided.

Itinerary subject to change.

Multi-award-winning The Fives Beach Hotel & Residences is a popular and family-friendly resort hotel, where guests enjoy the convenience of an All Senses Inclusive experience within a beautiful coastal setting. Think delectable gourmet offerings — including snacks and premium drinks — and enough activities, entertainment and amenities to keep everyone in the family amused and happy! For something different, downtown Playa del Carmen and the Grand Coral Golf Riviera Maya with its 18-hole course are just minutes away.

Hotel features:
• 10 restaurants, 8 bars, 2 swim-up bars, 1 cafe and 24-hour room service. Please note: Some restaurants at this resort may have a dress code. Please check the resort website for more information.
• 7 outdoor pools and 1 kids’ club pool.
• The Spa by The Fives, featuring a dry sauna, eucalyptus steam rooms and massage treatments.
• Fitness center.
• Direct beach access.
• Private golf cart to transport guests to their rooms.
• Daily and nightly activities available, including tennis, beach volleyball, dancing and fitness lessons, live music and much more.
• Complimentary nonmotorized water sports and equipment, including kayaks, paddleboats and snorkeling gear.
• Complimentary access to the kids’ club and teens’ club.
• Baby amenities, including cribs, bottle warmers, baby bottles, sterilizers, baby baths, changers, strollers, bathrobes, portable cribs, baby monitors and high chairs (subject to availability).
• Complimentary valet parking and self-parking.

One Bedroom Suite accommodations with:
• 1 king bed and 1 sofa bed. Please note: Bedding type is subject to hotel availability. Child pricing is based on sharing existing bed(s). No extra bed available.
• Maximum occupancy 2 adults, or 2 adults and 2 children.
• Balcony or terrace.
• Living room and dining area.
• Kitchen with full-size refrigerator, microwave, oven and stove.
• Minibar (stocked daily with snacks, alcoholic and nonalcoholic beverages).
• Complimentary Wi-Fi.

Check-in: 3 p.m.
Checkout: noon.
Minimum check-in age is 18.

The Fives Beach Hotel & Residences
Predio El Limonar Fraccion 2, Acceso Xcalacoco
Playa del Carmen, Quintana Roo 77710, Mexico

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Pricing for children for this all-inclusive resort may differ from (and be greater than) pricing for adults. Click BOOK IT to check. If the pricing for children differs from the pricing for adults, refer to the Policies section for further details.

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Hotel Check-in Requirements

By booking this DreamTrip I understand that the hotel may request a credit card upon check-in. The hotel may request the credit card in order to: a) place a monetary hold of US$50-200; or b) hold for incidental, security or other charges. By booking, I acknowledge having received notice of this potential charge and accept that Rovia™ recommends a credit card rather than a debit or bank card be used in the event the hotel requests the card. I understand that any such request made by the hotel is outside of the control of Rovia and is strictly a hotel policy. Should I have questions concerning the hotel’s policy, I accept responsibility for contacting the hotel independent of Rovia.

For peace of mind, why not consider an optional travel insurance plan through Travel Guard? Offering assistance with common travel problems like flight delays or lost luggage, Travel Guard can help you start your next adventure prepared for the unexpected!

Please contact Travel Support if you have special requests regarding bedding, meals or medical needs, or any other questions about this trip.

Please note: A host is provided only on trips with bookings of 10 or more adults.

Please note: At the time of booking, you will see a page with your order number and trip cost. This is your confirmation. Please retain and bring this information with you on your trip.

Please note: While resort gratuities are included in this package, you may choose to provide additional gratuities at your own discretion.

Please be aware that children’s pricing is based on hotel rates, excursion costs and other inclusions.

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Upon check-in at the hotel, each guest must present their passport and Mexican Tourist Card to the front desk. Mexican Tourist Cards are distributed by the airline and stamped by Mexican immigration authorities upon arrival into the country. The hotel will make copies of these documents to waive valued-added tax (VAT) charges.

For Mexican citizens, a 16% VAT (IVA) charge will be applied in addition to the room rate. The hotel will post taxes to the individual’s personal extras account. This amount is due upon arrival unless arrangements to postpone the charge to the master account have been made in advance.

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Extreme Canopy zip-line experience:
• Must be at least 3 years old to participate in this activity. Age is determined at the time of travel. 
• For safety reasons, this activity is designed for guests who weigh a minimum of 99 pounds (45 kilograms) and a maximum of 243 pounds (110 kilograms), with a maximum waist measurement of 47 inches (119 centimeters).
• This activity is not recommended for guests with certain health conditions. Please consult your physician prior to booking travel.

Customize Your Package – Optional Add-On Details

Coba Mayan Adventure: Day 2 (US$129 per adult; US$99 per child age 6-10 years)
Immerse yourself in Mayan culture with a visit to the ruins at Coba. You can climb impressive Nohoch Mul — the tallest Mayan pyramid on the Yucatan Peninsula — then rappel into the Dzonot Wayak cenote to cool off with a refreshing swim. Get a different perspective of your exquisite surroundings from a zip line as you soar over the jungle canopy, or from a canoe as you glide across a fresh water lagoon. During your fascinating visit to the secluded Mayan village, you’ll also experience a Maya ceremony and enjoy a traditional lunch with authentic cuisine. Click select to book this excursion.

Please note: 
• This excursion includes round-trip transportation, bottled water, entrance fees and a traditional lunch.
• Must be at least 6 years old to participate in this excursion. Age is determined at the time of travel.

Cancellation Policy*: If you cancel 91 days or more before the start date of your trip, you’ll get a refund of the amount you paid for the trip less a fee of US$50. If you cancel between 46 and 90 days before the start date of your trip, you’ll get a refund less a fee of US$100. If you cancel within 45 days of the start date of your trip, your trip will not be refunded. All fees are applicable on a per-person basis.

*This cancellation policy is subject to rules and regulations in applicable jurisdictions in which our travel supplier is based. Therefore, in the event of conflict between the cancellation policy displayed here and cancellation terms in supplier booking terms, the provisions of the booking terms will prevail.

Name Change Policy: Name changes must be done no later than February 1 and are subject to a US$50 name change fee. Name changes after this date are not allowed.

Members can’t combine DreamTrips Points. Your membership level determines the maximum amount of DreamTrips Points you can use. If you have more than 50 Rovia Bucks, you can apply them in the checkout process.

Hotel/resort credits and/or discounts cannot be converted to cash, and any not used during your stay will expire immediately upon your departure. Member is responsible for paying any taxes that may be added to items purchased with hotel/resort credit.

In the unfortunate event that an activity or excursion is no longer available, we will substitute a similar activity of equal or greater value.

Make sure that your passport and visa, if applicable, are up-to-date before you leave! It’s important to double check that you have all the identification and other documentation required by the specific country you’re traveling to. In many countries, passports and visas must be valid for 6 months or longer after the trip end date. If you are unable to obtain the required identification and other documentation, the Cancellation Policy for this DreamTrip will apply.

Make sure that you request a name change or room change at least 31 or more days before the 1st day of your trip. Due to contractual supplier policies, we may not be able to confirm requested name or room changes to existing bookings for trips that are scheduled to travel within 30 days of your request.

Each individual, including each child, who is coming along with you on your DreamTrip is required to have a booking prior to the commencement of the trip. If you do not book and pay for each such person in advance of the trip, you will be charged the hotel’s then-current rate, not the trip price, for each such person at the time of your check-in.

Pricing for children is based on their age at the time of travel and may be subject to additional terms and conditions of individual hotels and all-inclusive resorts. Also, pricing for children can vary, and may be higher than pricing for adults. Therefore, before you book any travel, please check the relevant hotel or resort website for applicable terms and conditions as well as details regarding their pricing structure.

Pricing shown is for each person, and is based on 2 adults per room.

Please don’t consider your change requests official until you receive a confirmation email from us.